
The Hospitality & Tourism Association of Botswana (HATAB) exists to promote, encourage and police excellence in hospitality and tourism in Botswana. It is HATAB’s role to ensure that all visitors, both from within and outside Botswana, enjoy consistently high standards of service from the entire hospitality and tourism industry.
The association is an umbrella organisation which was privately established and funded in order to represent all sectors of the industry and act as the governing body for all its members. In the interests of excellent service, HATAB provides and enforces codes of conduct for its members. It also promotes cooperation between members and provides a unified voice to government and other stakeholders.
HATAB was formed in 1982 and the voluntary membership now includes more than 40 per cent of all registered and operating tourism enterprises in the country. These members benefit in many ways. Through HATAB, members can police themselves; have a voice that lobbies the government and other key stakeholders; and gain access to training, networking, and marketing opportunities.
To keep members informed, the association publishes a quarterly review and holds an annual general meeting where the chairman reviews the developments of the past year and considers what the future holds. On a day-to-day basis, the affairs of the association are run by a secretariat under a chief executive officer.


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